S.No.

Mechanism/method/remedies

Purpose

1

Suggestion box/complaint box in the main corridor

For both students and parents to drop any suggestion or complaint and problems solved

2

Counseling students by teacher counselor, Class teacher and Principal

1. Accordingly counseling of students are done separately and their   problem is kept confidential
2. Counseling also done to improve academic performance students

3

Counseling of parents by the Principal/Class teacher

For abnormal behaviour of students and their poor academic performance counseling of parents is also done to know the real cause and solve the problem

4

Regular PTA meeting are held

To know grievances of parents regarding  their wards.